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CSR(Corporate Social Responsibility)

Hitachi

Results of CSR Activities in Fiscal 2008 and Goals/Plans for Fiscal 2009

This table summarizes the main CSR activities and results based on the Hitachi Group Three-Year Roadmap in fiscal 2008 as well as plans for future activities.

★★★：Achieved
★★：Partially achieved

1. Commitment to corporate social responsibility

1. Commitment to corporate social responsibility
Activities in Fiscal 2008 Results in Fiscal 2008 Achievement Level Fiscal 2009 Goals/Plans
  • Implement CSR e-learning courses in the Americas, and China and other Asian countries
  • Continue holding CSR workshops and seminars overseas
  • Implemented CSR e-learning courses overseas (attendance rate: North and South America 70%, China 90%)
  • Held CSR workshops (in five Asian countries)
  • Held CSR working group sessions in Europe
 ★★
  • Implement CSR e-learning courses in other Asian countries
  • Engineer plan-do-check-act (PDCA) cycle through the adoption of Hitachi Group shared CSR visualization tools (tentative name)
  • Developed Hitachi Group CSR self-assessment tools and implemented them throughout the Group (used at 22 companies)
 ★★★
  • Increase the number of companies where CSR self-assessment tools are applied, and implement tools overseas
reference

2. Contribution to society through our business

2. Contribution to society through our business
Activities in Fiscal 2008 Results in Fiscal 2008 Achievement Level Fiscal 2009 Goals/Plans
  • Determine important themes for Hitachi Group CSR activities and have them reflect the concerns of society as well as management
  • Determined important CSR issues for the Hitachi Group and themes for CSR activities
  • Assessed important issues and business operations beneficial to society from management and stakeholders' perspectives
 ★★
  • Introduce materiality process*1 and incorporate it into corporate strategy, business operations, and management decision making
  • Improve the PDCA cycle-driven work process
  • Implemented process improvement measures (strengthened management of change points, etc.) in business divisions prioritized by the need for quality improvement
 ★★
  • Put a stop to serious accidents and foster global QA (quality assurance) leaders
  • Develop skills of sales divisions in order to boost CS activities
  • Conducted exchanges of opinions with business groups and Group companies (in four locations) on CS activities from customers' perspective
 ★★★
  • Strengthen Group network of Web sites for general customer inquiries
*1
Materiality process: Activities, with the participation of stakeholders, to clarify the important issues influencing society and management
reference

3. Disclosure of information and stakeholder engagement

3. Disclosure of information and stakeholder engagement
Activities in Fiscal 2008 Results in Fiscal 2008 Achievement Level Fiscal 2009 Goals/Plans
  • Send out more, and disclose more completely, information on priority initiatives
  • Conduct dialogues with stakeholders in Japan and overseas
  • Refine CSR Web site and improve searches
  • Disclosed information two ways: through CSR Report Digest (booklet) and CSR Report (PDF) to provide more detailed information
  • Conducted dialogues on environmental issues with stakeholders (in the U.S.) and held environmental forums, etc., (in China, the U.S., and Singapore
  • Improved both index for CSR Web site and Web page layout
 ★★★
  • Issue clear, concise Environmental Report
  • Conduct dialogues with stakeholders in all overseas regions
  • Improve transparency and disclose more information on CSR Web site
reference

4. Corporate ethics and human rights

4. Corporate ethics and human rights
Activities in Fiscal 2008 Results in Fiscal 2008 Achievement Level Fiscal 2009 Goals/Plans
  • Implement corporate ethics and compliance education programs based on the Corporate Ethics and Compliance Handbook
  • Continue implementing compliance education programs in Asia
  • Used the Corporate Ethics and Compliance Handbook (English edition, Chinese edition) throughout Hitachi Group companies
  • Implemented compliance education programs in Asia (five countries) and revised the employee notification system in the Philippines
  • Established company regulations regarding the prevention of bribery
  • Joined the United Nations Global Compact
 ★★★
  • Develop a global education program on human rights
  • Implement e-learning compliance programs in Asian countries
reference

5. Environmental conservation

5. Environmental conservation
Activities in Fiscal 2008 Results in Fiscal 2008 Achievement Level Fiscal 2009 Goals/Plans
  • Promote and expand integrated EMS certification program
  • Boost Super Eco-Product ratio to 15%
  • Register eight more Super Eco-Factories and Offices
  • Four Hitachi Group companies acquired integrated EMS certification: Hitachi Metals, Ltd., Hitachi Plant Technologies, Ltd., Hitachi Maxell, Ltd., and Hitachi Medical Corporation.
  • Achieved Super Eco-Product ratio of 18%
  • Registered nine more Super Eco-Factories and Offices (bringing the total to 26)
 ★★★
  • Promote and expand integrated EMS certification
  • Boost Super Eco-Product ratio to 22%
  • Register eight more Super Eco-Factories and Offices
reference

6. Corporate citizenship activities

6. Corporate citizenship activities
Activities in Fiscal 2008 Results in Fiscal 2008 Achievement Level Fiscal 2009 Goals/Plans
  • Implement programs on global environmental themes
  • Implemented programs in U.S.A., China, Singapore, Thailand, the Philippines, and Japan
 ★★★
  • Implement programs in emerging countries and markets
  • Continue implementing programs on global environmental themes
  • Expand educational support programs (further improve visiting lectures on Universal Design)
  • Plan and deploy new social contribution programs to satisfy needs in emerging countries
  • Planned programs in India and South Africa
  • Incorporate aging and other important social issues into existing social contribution programs and deploy them
  • Held the EU-Hitachi Science and Technology Forum on the theme of the aging society
  • Expand educational support programs (increase regions for visiting lectures on Universal Design)
  • Implemented educational support programs at 21 elementary schools, etc., mainly in the Tokyo metropolitan area
reference

7. Working environment

7. Working environment
Activities in Fiscal 2008 Results in Fiscal 2008 Achievement Level Fiscal 2009 Goals/Plans
  • Promote improved diversity awareness Group-wide
  • Continue encouraging appointment of female managers
  • Plan and deploy initiatives (development and trial implementation of training curriculum) to reaffirm Hitachi's founding spirit and ideals
  • Held Women's Summit Tokyo 2008 (co-sponsored with other companies)
  • Promoted diversity awareness in each business group (holding work-life balance seminars, etc.)
  • Implemented community contribution activities (lectures on work-life balance in communities where business offices are located) and participated in the Ministry of Health, Labour and Welfare's Work-Life Balance Project
  • Set up a diversity promotion Web site
  • Implemented special executive and management training to reaffirm what Hitachi is
 ★★
  • Promote diversity awareness in the Hitachi Group (encourage information exchange and development of shared tools through the Diversity Development Group Committee)
  • Develop a training curriculum for confirming and learning through experience the values and conduct shared by all Hitachi employees
reference

8. Responsible partnership with business partners

8. Responsible partnership with business partners
Activities in Fiscal 2008 Results in Fiscal 2008 Achievement Level Fiscal 2009 Goals/Plans
  • Information sharing about supplier monitoring results among Group companies
  • Provide assistance for small and medium-sized suppliers to improve environmental management systems through MMM Club*1 activities
  • Disseminated within the Hitachi Group the results of a survey on CSR promotion at Hitachi, Ltd.'s main suppliers, and implemented CSR monitoring at Group companies
  • Conducted educational activities for suppliers (holding various lectures, etc.) through MMM Club activities
 ★★★
  • Revise the Guidelines for Procurement Activities and publish Hitachi Group Supply-Chain CSR Deployment Guidebook and implement it among suppliers
  • Expand the scope of monitoring of suppliers
*1
MMM Club: Organization run primarily by suppliers who have acquired environmental certification through Hitachi's activities to support suppliers' environmental safety programs. The three Ms come from the first letter of mottainai in its use as an international environmental term.
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