About Personal Information Protection of Hitachi, Ltd. (Privacy Policy and Summary)

Enacted on April 1, 2005
Revised on April 1, 2025
Toshiaki Tokunaga
President & CEO, Hitachi, Ltd.

Hitachi, Ltd. (hereinafter referred to as "Hitachi") handles various information, including our technical information and information provided by customers, as a global supplier who can provide total solution. With this in mind, Hitachi has strived to establish and fully enforce an information management system in order to respect the value of the said information.
Considering such background, Hitachi will attempt to create rules and establish a management system for the personal information protection in Hitachi, as well as to set a privacy policy and spread it among board members and employees. Moreover, Hitachi will take measures to make the privacy policy easily accessible to general public.
Hitachi will strive to protect personal information appropriately based on this policy.

1. Establishment of personal information management rules and continuous improvement of the Personal information protection Management Systems
   Hitachi will make sure that the Corporate Executive and employees recognize the importance of personal information protection, establish rules for personal information management to use and protect personal information appropriately, and ensure that the management system is put in execution. These rules will be maintained and improved continually.
2. Collection, use and provision of personal information, and prohibition against using such information for purposes other than the original intent
   While carefully considering the personal information is entrusted to us in our company activities, Hitachi will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following our rules for collecting, using or providing personal information. In addition, Hitachi will not use such information for purposes other than the original intent and will implement appropriate measures for it.
3. Implementation and correction of safety measures
   To ensure the correctness and safety of personal information, in accordance with the rules for information security, Hitachi will implement various measures such as managing access to personal information, restricting the means for transporting personal information outside the company and preventing incorrect access from outside the company, and strive to prevent the leakage, loss or destruction of personal information. In addition, when any problems due to inappropriate safety measures are found, Hitachi will identify the cause to take corrective actions.
4. Compliance with laws and norms
   Hitachi will comply with the Japanese laws, guidelines and other norms for the handling of personal information. Also, Hitachi will conform our personal information management rules to these laws, guidelines and other norms.
5. Respect for a person's rights regarding their personal information
   When a person makes a request to disclose, correct or delete their own personal information, seeks to prevent the use or provision of such information, or gives any complaints or requires consultation, Hitachi will respond with sincerity, respecting the person's rights related to their personal information.

This document, "About Personal Information Protection", establishes the handling of all personal information by Hitachi in the company activities.

 Hitachi protects and manages the personal information by establishing a manager on a department basis with the greatest care and the best effort based on the "Hitachi Privacy Policy". In this document, "Personal information" is the information below that can be used to identify specific persons.

1. Information provided by person to Hitachi by entering in "Inquiry form" or other forms.
2. Information provided by person to Hitachi through any method other than the above.

1. In relation to Hitachi's main business activities for electrical machinery parts, information communication machinery parts, electronic parts manufacturing and the information service, Hitachi will collect and use personal information only to achieve each purpose. When Hitachi requires a person to provide his/her personal information, we will clearly state the purpose of the use beforehand to obtain the consent of the person.
2. Hitachi will not provide personal information to a third party without first obtaining the prior consent from the person, except the circumstances under certain conditions.
3. When required to do so for business activities in which Hitachi is co-operating with Hitachi group companies, Hitachi may provide such group companies with personal information such as names, workplace and home addresses, telephone numbers, fax numbers, e-mail addresses, etc.

When a person wants to request to disclose, correct, add, delete, stop usage, stop provision to a third party, notify the purpose of usage of his/her personal information held by Hitachi, or disclose the record of provision to a third party (hereinafter referred to as "disclose and so on"), or wants to raise complaints, the person is requested to follow the predefined procedures to make such request.

1. Implementation of Safety Management Measures and Personal Information Protection Legal System in Foreign Countries.
2. Request from the data subject such as provision of personal information and acquisition of prior consent
3. Special Note regarding "About Personal Information Protection"
4. About Usage of Cookies and Web beacons on Hitachi's websites
5. When the data subject contacts Hitachi by telephone, the conversation may be recorded to aid accurate replies.

For inquiries about this document except the request to disclose and so on of personal information and the raising complaints, please contact us in the following way.
The contents of this site shall be in accordance with the laws of Japan.
If you have an inquiry about Hitachi group company outside of Japan or the laws and regulations outside of Japan, please access to the Hitachi Group's website in the respective region accordingly.

• Contact by mail
  Data Protection Management Office, Information Security Risk Management Division, Hitachi, Ltd.
  1-18-13, Soto-Kanda, Chiyoda-ku, Tokyo, 101-8608, Japan